Contract Dates: Mid-November 2025 – 27 March 2026 (Nov – Dec 4 days per week, Jan – Mar full time)

WOMADelaide’s Volunteer Program is facilitated by the Volunteers Coordinators alongside other festival employees who have the responsibility to liaise with and/or supervise in their relevant areas. This includes Production, Site, Programming, Ticketing/Box Office, KidZone, Marketing, and Bar. In addition, Volunteer Supervisors (6 Roving, and 2 each in VHQ and Info Booth) will be employed throughout the festival and act as direct points of contact/front line managers for their respective areas.

Duties:

Sourcing, training and overseeing up to approx. 500 volunteers for the festival, as well as pre-festival volunteers. This includes the preparation and issuing of rosters, role descriptions, accreditation and t-shirts, induction and at least 2 major briefings (including Workplace Health & Safety).
Liaising extensively with other WOMADelaide staff (including Production, Site, Programming, Ticketing/Box Office, KidZone, Marketing, and Bar) to ensure that the volunteer numbers, roles, shift times and overall expectations are clearly outlined and met.
Sourcing, briefing and overseeing the employment of 10 Volunteer Supervisors. This includes the preparation of contracts, schedules, and role descriptions.
Booking venue/s for the preparation of Volunteer Briefings.
Ensuring that all volunteer processes are updated, documented and maintained using the Be Collective platform, including application and scheduling processes.
Ensuring that all volunteer forms, manuals, emails, publications, communications and collateral are kept up to date and relevant.
Updating and organising onsite materials for volunteer activities across the WOMADelaide site, including the Info Booth, Bag Check-Ins, and Volunteer HQ (VHQ).
Working with Site Management to set up Info Booth, Bag Check-Ins, VHQ and other site requirements.
Ensuring that legislation and company policies involving volunteers are followed, reviewed and implemented.
Liaising with external agencies such as Festival City Adelaide Volunteer Network, Access2Arts, Waste Contractors, Backstage Café Caterers, CREATE Foundation etc., as required.
Preparing a written festival debrief/report, including statistics and feedback.

Attributes, skills and experience:

Team-oriented, with strong communication and interpersonal skills.
Administrative skills, with ability to maintain spreadsheets and fulfil detailed administrative processes.
Experience in the arts industry, with a passion for working in events.
Experience working or liaising with volunteers is ideal.
Experience in workforce scheduling is beneficial but not essential.

Requirement: The Volunteers Coordinator should have, or obtain, a Police Clearance to Work with Children or DCSI clearance as they oversee the Lost Child procedures.

Applicants are encouraged to provide a simple cover letter and CV to: Di Farrell, Administrator dfarrell[at]artsprojects.com.au

Employment

Bar Staff